Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

293 Review(s)
Naiza A May 2, 2021
Amazing communication all around. Friendly staff. Everyone was great at explaining things in simple terms.
Reply from Susie Carlton: Thank you so much for the great review, Naiza! It was a pleasure working with you.
Regina T May 1, 2021
Susie worked so hard for us. Any obstacle thrown our way she had a solution.
Reply from Susie Carlton: Thank you so much Regina! I know it was a longer process than originally planned, so I appreciated your patience throughout! Thank you for the wonderful survey!
Michael D April 30, 2021
On line docs made it a breeze. Staff were terrific. A pleasure, and smooth as silk from start to finish!
Reply from Susie Carlton: Thank you so much Mike! It is always a pleasure working with you and Emily! Appreciate the great review!
Jay T April 8, 2021
Susie was amazing. Responsive and helpful. I could not have been in better hands.
Reply from Susie Carlton: Jay, thank you for the wonderful review! I really enjoyed working with you! I hope you and your family have many happy years in your new home!
Stephanie B April 11, 2021
Susie and her team were always available for any questions I had during the process. The ease of the portal to share documents also helped-very intuitive. Susie picked up the phone and called to explain the emails she would send and just to check up on me. This process of buying a home was easy, thanks to Susie, Mona and Jade. If I have to ever do it again, Susie is my first phone call!
Reply from Susie Carlton: Wow, thank you so much Stephanie for the amazing review of my wonderful team! It was such a pleasure assisting you with your home financing! I wish you many happy years in your beautiful new home!