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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

293 Review(s)
4.98
Michael J June 10, 2021
Susie and her team, especially Mona, communicated regularly and kept the process moving se we could meet the fast closing deadline requested by our seller. They also gave us excellent advice on the mortgage amount we should apply for.
Reply from Susie Carlton: Thank you so much Michael for the wonderful review! I am so blessed with a great team, and don't know what I'd do without my Mona, so I appreciate that recognition! I am so excited for you and Gail! Thank you for your business.
Kira B June 2, 2021
Susie and her assistant Mona were always very prompt in answering questions and were always available to assist. They were patient in answering our questions and thorough in explaining everything to us.
Reply from Susie Carlton: Thank you so much Kira for the great survey! You and Chris were wonderful to work with, and I really appreciate your business! I hope you enjoy your beautiful new home!
Steven B May 31, 2021
Susie's professionalism during our home buying process much easier. Her prompt responses, clear answers to questions and supporting team made it clear what was needed and what we could afford. Because of her expedience and support we were able to get the house of our dreams in a very competitive market. The documentation part of the process was a breeze and Susie or one of her team were always available to answer questions. I'm really glad to have gone through the process with Susie.
Reply from Susie Carlton: Steve, it was so wonderful working with you and Nicole on your home purchase. Thank you for the wonderful review! I enjoyed meeting you both at the closing, and appreciate your business!
Steve L May 30, 2021
Susie's professionalism during our home buying process much easier. Her prompt responses, clear answers to questions and supporting team made it clear what was needed and what we could afford.Because of her expedience and support we were able to get the house of our dreams in a very competitive market.The documentation part of the process was a breeze and Susie or one of her team were always available to answer questions.I'm really glad to have gone through the process with Susie.
Ricardo M May 29, 2021
You were always there when we need you, accommodating, helpful, thorough and nice.
Reply from Susie Carlton: Ricardo, it was such a pleasure assisting you and your family with your new home purchase. I appreciate your service and always love assisting our Veterans like you! Enjoy your new home!