Susie Carlton - Senior Loan Officer
Central Florida Branch
5401 S. Kirkman Road
Orlando, FL 32819
Susie Carlton has worked as a Mortgage Banker in the Central Florida area for more than 25 years and has helped fulfill the dream of homeownership for thousands of customers.
Her dedication to her customers and professional peers, knowledge of finance, and commitment to quality service make the home buying process smooth and hassle free. Superior knowledge of a large variety of loan products place her among the most respected mortgage professionals.
Throughout her professional career, Susie has been the recipient of numerous mortgage banking awards for top sales performance and leadership. An advocate of professional and personal development, Susie is a graduate of Lifework’s Leadership and Leadership Orlando; she is a current member of Florida Executive Women, and was President of the organization in 2013. Susie stays on top of mortgage related issues through continuing education, membership in the local Mortgage Bankers Association and constant industry monitoring.
Originally from Ohio, Susie graduated from Miami University in Oxford, Ohio. She has resided in the Orlando area for 32 years and is active in the non-profit community, assisting with events for Shepherd's Hope, Christian Help, The Foundation for Foster Children, Easter Seals, and The Pediatric Cancer Foundation
My wife and I wanted to express our thanks and gratitude toward your selfless service in helping us with our mortgage this year. I am very grateful for all of your support, especially because while I was deployed overseas, you did everything possible to keep the process smooth and on target while giving us peace of mind. Your professionalism and overall dedication to customer satisfaction has left a lasting impression with us, and we will be happy to recommend you to everyone we know. Thank you and GOD bless.
-CPT Rodriguez, US Army Reserve
I did want to say that you have been wonderful to deal with. I really appreciate all your time and energy invested with us. I know our situation was different and changed from start to finish, but you have been wonderful. Thank you for always being upfront and honest. Thank you for being clear with what was needed and what direction Rich and I needed to go in to accomplish what we had set out for. It has been an absolute pleasure, and I would recommend you to anyone!
-Brooke Weitz, Homebuyer
Having been in the real estate business since 1999, I have had the opportunity to work with just about every lender in and out of town. Of all of my choices, without a doubt, Susie Carlton has been my first choice, ALWAYS! Her attention to detail, quick follow up and customer satisfaction is a no brainer for me. She makes the loan process less daunting and takes the stress off of me when working with my clients. I know that when I trust a client to her, they are in capable, trusted hands. I trust and rely on Susie so much that I have referred her to my own family. I have a policy with any vendor I work with and that is that they have to pass the “Mom” test, meaning I would trust them with my own mother. Susie not only meets my expectations, but always exceeds them, and I am constantly told by my buyers that she was amazing to work with. If you are looking to get a mortgage or refinance, you need to speak with Susie. I say it all the time, “She’s the best in the business!”
- David Dorman, Realtor, Century 21 Professional Group
Joe and I would like to thank you for coming to the rescue when our current bank wouldn’t help out. We love that you are so attentive to what we needed and you are so knowledgeable about the mortgage industry. You made this process so easy and enjoyable. We will be sure to brag about you to everyone we know. Thanks again, we really appreciate all of your hard work.
- Joseph and Jennifer Florio, First-time Homebuyers
I know this was a difficult process due to the issues with the seller and current tenant on this home. I would so like to express my frustrations on this to the seller, his agent and the tenant rather than you who have worked so hard to make this as smooth and successful as possible. Mike and I will always remember your patience, dedication and hard work that allowed us to buy our dream home. We’re eternally grateful.
- Michael and Renelda Colvard, Homebuyers